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Frequently Asked Questions
AntiVPN enables your account to access exclusive reputation checks to identify fraudulent clicks, users, and transactions with greater accuracy than any other service.
Fraud Check or Proxy Detection provides comprehensive protection for your account from fraudulent, fake, and duplicate users. This feature also enhances screening for fraudulent registrations, applications, and high risk transactions, such as credit card chargeback abuse.
Yes, plans are priced per month and do not require a contract or any longterm commitments. You can cancel your plan any time as well as upgrade or downgrade your plan at anytime. Please contact us if you are interested in annual plan options.
Any valid request sent to our Proxy Detection and Geolocation services API including lookups performed through a batch CSV file check will consume a lookup credit. Stats, postback, and reporting data retrieved through our APIs do not require a lookup credit.
Yes, upgrades are very easy. You can upgrade to a larger plan at any time and receive a pro-rated discount based on the unused credits of your account's previous plan. Similarly, you can downgrade at anytime.
Yes, Cancellation is very easy. And you are eligible for a refund if you cancel within 14 days, please reach out to us at [email protected].
Yes, For queries related to Custom Plans, please contact us from our contact page or via email at [email protected]
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